"When Planning for a Year, Plant Corn, When Planning for a Decade, plant Cedar tree, When Planning for Life, Train & Educate People”
Profile Summary
- Senior Learning and Development with over 20 years of international experience spanning luxury hospitality industry and United Nations operations.
- Proven expertise in designing leadership, soft skills, and behavioral development programs.
- Adept at conducting comprehensive Training Needs Analysis, implementing Learning Management Systems, managing training plans and budgets. Delivered Training of Trainers across a wide range of topics including performance management, competency-based interviewing, coaching, instructional design, and presentation skills. Brings strong project management capabilities and a practical understanding of hospitality operations, enabling alignment of learning initiatives with organizational goals.
Core Expertise
• Learning Strategy & Organizational Development
• Executive & Leadership Development
• Talent Management & Succession Planning
• Training Needs Analysis (TNA)
• Learning Management Systems (LMS)
• Performance Improvement & Instructional Design
• Coaching & Mentoring
• Training of Trainers (ToT)
• Project Management
Education
- Master’s Degree diploma in Hospitality, Tourism & Business Management – France
- Bachelor Diploma in Hospitality & Catering Management - Lebanon
- Lebanese Baccalaureate - Experimental Science - Lebanon
